Both services strive to maintain both the individual and collective needs of adults with a learning disability, empowering and supporting them to realise their full potential in creating a fulfilling, satisfying lifestyle unique to their needs. Autonomy, self-determination and confidence are encouraged alongside privacy, dignity and self-direction.

Anyone living at Acorn Village will be encouraged to play a larger role in making their own decisions and living a life they choose regardless of disability or varying levels of communication.

Feedback from people living here is vital to the effective running of the services and everyone is encouraged and supported to attend a committee group with senior managers, use satisfaction annual questionnaires and be part of the recruitment processes if they so wish.